Use Case · Email
Referrals routed, replies drafted, before lunch.
The inbox read by intent, not in order. Referrals, queries, and forms answered in minutes.
The problem
Triage is someone's whole morning.
Reception opens the day to a full inbox: referrals, treatment queries, forms, and noise. The new patient enquiry sits behind a supplier email.
Inbox · 96 unread
- Buried Referral · implant assessment
- Buried New patient · price query
- Mixed in 20+ supplier emails
- Missed Form not returned · 2 days old
Drafted reply · awaiting your send
Re: Invisalign cost and availability
Thanks for getting in touch about Invisalign at Bright Lane Dental.
Treatment starts at two thousand four hundred pounds and begins with a forty pound consultation and scan. Finance from twelve to twenty-four months is available.
We have consultation slots on Thursday evening and Saturday morning. Reply with a preference and we'll confirm.
Drafted by HealthCentre · fees from knowledge base · 0.6 s
How HealthCentre handles it
Read by intent, drafted from your knowledge base.
The agent reads each message for what it needs. Referrals go to the right clinician, price queries get a drafted reply from your fee guide, and anything clinical is flagged for a human.
Get started
Get your morning back.
See the email agent triage a real inbox in a live demo, or book a short call and we'll connect it to the mailbox that swallows the most time.